Got the power tower for my grandsons for Xmas. It came with the box all beat up and some of the washers were coming out of the holes in the box. I'm hoping all the parts will be there when we put it together. I was surprised that the nuts and bolts were not in a box or bag.
They should sheet wrap it before delivery.
A part was missing from the package in which I didn't realize until I was putting the stand together. I had to return the product and get it reboxed by UPS. That cost me $52 dollars just to return this product and I'm empty handed. I'm still waiting for my refund because I'm not satisfied.