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5 ratings5 reviews
Rating of 3 out of 5 stars
February 26, 2022
The merchant never showed up the first time and the second time they were running a few hours behind so they had to come out the following day. The cleaners were very nice, but I wouldn't say it was 'deep' house cleaning. It was a regular cleaning.
I had high hopes after speaking with them on the phone about my cleaning, but it was less than stellar. The cleaners were nice, but the attention to detail was lacking for most of the house.
Here are a few examples:
1) I specifically asked for the baseboards to be cleaned and they were not.
2) Hair was left in the shower drain and a horrible white residue was left all over my shower floor.
3) They did not clean under the bathroom floor mat in my second bathroom.
4) They left cat hair all over my dining room chairs.
5) You could see where they wipe and didn't wipe the floor in one of the rooms.
6) The items on my bathroom counter were not even touched or moved as they had dust on them and the counter underneath them was dirty.
7) There were some items in the corner of the kitchen counter that were not moved and cleaned under.
8) The bottom shelves of one of the rooms was not dusted.
I can say that the wife was the one who did the kitchen and she did a good job! The husband did most of the rest of the house and he did not do such a good job. I did like how he moved the couch to clean behind it and underneath it, though. Although, there was still pet hair left in some spots on the couch.
This was by far the worst cleaning service I have ever used. They said they washed the dishes only to find the dishes covered in grease and food. They didn't dust they didn't clean the tile in the bathroom nor did they do the detail work like I asked. I was very clear both when I booked the appointment and when the crew arrived that my house was about to go on the market and I needed them to focus on the details. My fiance and I had already done the cleaning it was mostly baseboards and door frames and guess what I ended up doing most of it myself. This was supposed to make my life easier but it made it more difficult as now I have to A. Pay another cleaning service and B. Do the detail work that should have been done by a crew that really had nothing to do since my house was already clean. I feel like I just spent 300 on nothing. I will NEVER use these people again.
The cleaning job was great! We asked about carpets while they were there and had no problem doing it for an extra charge. The only drawback was that neither of the cleaners spoke English very well so it was hard to communicate.
do not use this service throughly not professional from start to finish made for a really bad experience. An inability to the staff to communicate with their workers to me resulted in 2 people being inside of my home without a mask being worn !
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About This Deal
Disinfecting Service- up to 1000 Square Feet
Disinfecting Service- up to 2500 Square Feet
Proactive Disinfecting Treatment- Commercial or Residential Facility.
Promotional value expires 180 days after purchase. Amount paid never expires.Limit 24 per person. May be repurchased every 365 days.Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.Learn about Strike-Through Pricing and Savings
About The Disinfector
The Disinfector is a professional residential and commercial cleaning company. With many clients from famous celebrities major organizations to many local small businesses, homeowners, and vacation rentals providers. The Disinfector has been a solution for a new standard of clean since. With over 20 years in the business, we will make sure you receive a great service.