These are actually very nice pillows for the price. They were delivered in plastic packing bags, and needed to be set out out for a couple days to allow the shape to return to normal. The pillow is very well made. It is soft and very plush. There is no smell like some new pillows have. The pillow supports the head and neck very well. I'm a stomach sleeper, and this pillow supported my head and I didn't wake up with the usual neck or head ache. Since I've only used it a couple days, it's too soon to comment on how long the durability will last. But, at this price, I say go for it.