I only got it 3 days ago but I have used it several times and I am very happy with it. It looked brand new and I could only tell it was used because there was 1 piece of hair in the roller bar. It came with a lot of attachments. The hard floor soft clean bar is fantastic and actually dusts my floor as it cleans. The super bright led lights really help show where the dirt and dust are. The only drawbacks-the dirt cup is small, there is no clip on the handle to hold the cord while vacuuming, and the vacuum can only hold 2 attachments. I had to put the other 5 in a drawer. None of those are a huge deal though. The vacuum has great suction and I really love it. This is my second Shark and I am a customer for life.