Special Programs

By using the Site and/or participating in the following programs, LivingSocial Reserve, Deal Bucks, Trade-In Program, Refer-A-Friend, or Coupons, you agree to the Terms of Use and the additional terms specified below.

(a) LivingSocial Reserve

LivingSocial provides Reservations at participating merchant locations. If you purchase a Reservation through LivingSocial, you will be directed to schedule your Reservation for the date and time made available by the Merchant. Any scheduling restrictions, such as maximum group size or time and date availability, will be specified in the fine print of the Reservation.

The Merchant has sole responsibility for honoring any Reservation and associated discount, as well as for any of Merchant’s customer loyalty programs. Additionally, the Merchant has sole responsibility for the care and quality of all food, beverages, and services it provides to you. LivingSocial does not facilitate nor is it liable for any special requests that the Merchant may accommodate at its discretion. A Reservation may not be sold, auctioned, or bartered. LivingSocial will not provide a refund for any missed Reservation if you did not cancel or reschedule according to the Merchant's policies or the fine print. It is within the Merchant’s sole discretion to provide an alternative date and time for a dining experience after a missed Reservation.

(b) Deal Bucks

Deal Bucks” are a form of Site credit redeemable only toward future LivingSocial purchases, excluding “Getaways Market Pick Hotels” and Merchant Products. All Deal Bucks are issued by Groupon Merchant Services, LLC, a Virginia entity. LivingSocial reserves the right to discontinue Deal Bucks and may modify these terms at any time. To accumulate, redeem, and keep Deal Bucks, you must create and maintain a LivingSocial customer account in good standing, as required under the “Your Account” section of the Terms of Use, registered with a valid credit card. Unless required by law, Deal Bucks are non-transferrable and are not redeemable for cash. Deal Bucks will expire one hundred and eighty (180) days after the issue date, unless otherwise specified at time of issuance or in these Terms of Use.

There are several ways you can receive Deal Bucks. You can earn Deal Bucks by participating in various promotional activities and responding to certain offers (“Promotional Activity”). LivingSocial may also issue Deal Bucks to your account for refunded purchases, or for other reasons within its discretion; or you may purchase Deal Bucks in various increments on LivingSocial gift cards.

  • Promotional Activity. In order to earn Deal Bucks indicated in the Promotional Activity materials, you must comply with the terms of the applicable Promotional Activity. LivingSocial may issue Deal Bucks to your account directly or provide you with a promotional code valid for a certain amount of Deal Bucks. If LivingSocial issues the Deal Bucks directly to your account and a Promotional Activity must be validated, Deal Bucks may not appear in your account for up to ten (10) business days. Promotional codes, valid for a certain amount of Deal Bucks, are governed by the terms and conditions disclosed on or distributed with the specific promotional code.
  • Refunds. Deal Bucks received as a refund of the amount you pay will be added to your account by LivingSocial. Deal Bucks received as a refund of the amount you pay do not expire.
  • LivingSocial Gift Cards. Deal Bucks acquired through LivingSocial gift cards are governed by the terms and conditions disclosed on or distributed with the specific gift card. Deal Bucks acquired through your use of a LivingSocial gift card may expire in accordance with applicable law.

You are responsible for ensuring that Deal Bucks you earn, purchase or are awarded as credits are added to your LivingSocial account. If you have Deal Bucks in your account, the Deal Bucks will automatically be the first form of payment applied to your future LivingSocial purchases.

Your Deal Bucks cannot be resold or otherwise transferred. Your Deal Bucks cannot be combined or merged with Deal Bucks in another LivingSocial user’s account. Access to Deal Bucks or related account information may not be sold or distributed to others. Unauthorized or fraudulent use, resale or distribution of Deal Bucks is prohibited. LivingSocial reserves the right to cancel, revoke or otherwise prevent the issuance of Deal Bucks in cases of mistake and in any suspected case of unauthorized or fraudulent use. In addition, notwithstanding anything to the contrary, if your account is not maintained with current information, including without limitation, a valid credit card, it is a violation of these Terms of Use, and you may forfeit any Deal Bucks in your account regardless of whether you earned or received Deal Bucks through a Promotional Activity, Refund, or a LivingSocial Gift Card.

(c) Trade-In-Program

The following terms and conditions apply to our trade-in program. By participating in the trade-in program, you agree to the terms and conditions below.

Certain vouchers may be eligible for the trade-in program. As part of the program, you may trade-in an eligible voucher in your account for Deal Bucks equal to the amount paid for the voucher or another amount specified by LivingSocial. Subject to the program terms outlined below, you can then use these Deal Bucks to purchase another voucher.

For a voucher to be eligible for trade-in:

  • LivingSocial, in its sole discretion, must designate the voucher as eligible.
  • The code on the voucher must have not been viewed or the voucher must have not been redeemed.
  • The trade-in must occur either (a) between purchase and the two (2) weeks after the promotional value expiration date, or (b) only during the two (2) weeks after the promotional value expiration date, or (c) the time period otherwise designated by LivingSocial.

After trading-in the voucher, your Deal Bucks will be deposited in your account. Once the Deal Bucks appear in your account, you will have twenty-four (24) hours or another time period otherwise designated by LivingSocial (“Trade-In Window”) to use the Deal Bucks to purchase another voucher-based Merchant Offering. The voucher exchanged for Deal Bucks is ineligible for redemption during the Trade-In Window.

If you do not use the Deal Bucks during the Trade-In Window, and the end of the Trade-In Window is before the promotional value expiration date, the amount paid and promotional value of the voucher will be restored.

If you do not use the Deal Bucks during the Trade-In Window, and the end of the Trade-In Window is after the promotional value expiration date, only the amount paid for the voucher will be restored.

Once the applicable value of the voucher is restored, the Deal Bucks will be removed from your LivingSocial account. If you use some, but not all, of the Deal Bucks you receive during the Trade-In Window, the Deal Bucks not used will remain in your account and will be treated the same as Deal Bucks issued as part of a refund. There will be no value restored to your voucher.

(d) Refer-A-Friend

LivingSocial’s Refer-a-Friend program (“RAF Program”) is a Promotional Activity by which you may earn Deal Bucks if a non-LivingSocial customer you refer becomes a LivingSocial customer and makes a qualifying purchase on the Site. You may earn up to a maximum of $100 in Deal Bucks over the lifetime of your participation across all referrals (“ Lifetime Program Limit”). In order to be eligible to earn Deal Bucks through the RAF Program, you must be eligible to accumulate and redeem Deal Bucks, maintain a LivingSocial account in good standing and be under the Lifetime Program Limit.

To participate, refer friends who are not current LivingSocial subscribers and who have never purchased a Voucher from the Site (“New User”) by sending them your personal referral link (“Unique Link”), available on the Site or provided to you as a recipient of an invite-only special offer. For a New User who accesses your Unique Link and, within the following seventy-two (72) hours (i) registers on the Site, and (ii) makes an initial purchase of a LivingSocial offer priced at ten dollars ($10) or more (“Eligible Offer”), LivingSocial will, within a reasonable amount of time, post to your account any Deal Bucks you are eligible to receive, up to the Lifetime Program Limit.

LivingSocial may provide various tools to help you disseminate your Unique Link. You may also share your Unique Link via email and social media. PLEASE NOTE THAT WHENEVER YOU DECIDE TO SHARE YOUR UNIQUE LINK, YOU MUST TELL YOUR FRIENDS THAT YOU ARE ELIGIBLE TO RECEIVE DEAL BUCKS (STORE CREDIT) IF THEY SIGN UP AND MAKE A QUALIFYING PURCHASE. Failure to disclose this information is a violation of these Terms of Use and LivingSocial may terminate you immediately from the RAF Program, disqualify you from participating in the RAF Program in the future and cause the forfeiture of any Deal Bucks in your account.

LivingSocial reserves the right at any time to modify or discontinue the RAF Program, either temporarily or permanently (or any part thereof), with or without notice. LivingSocial will not be liable to you in the event of any modification, suspension or discontinuance of the RAF Program.

(e) Coupons.

In addition to Coupons offered throughout the Site generally, a portion of the Site is also dedicated to Coupons. It makes available digital and printable Coupons. All content located within this portion of the Site consists of Merchant or third party content not endorsed or recommended by LivingSocial. You understand that LivingSocial: (i) does not and cannot review the content made available on this portion of the Site; (ii) LivingSocial does not validate or guarantee any of the content made available on this portion of the Site; and (iii) LivingSocial is not a party to any transaction you make on a Merchant’s site or third party site.