they try to follow the initial test they give, but when the actual tutors realize the student needs to be advanced, the tutors can do nothing to facilitate the change, they kept saying it had to go through the admin. and from the first session the tutor/teacher recognized he needed to be at a higher level and the same thing at each session was said, yet we spent eight tutoring hours on the same level he already knew, fortunately by the last lesson the tutor actually helped with the algebra homework my son had from school, not because admin. had allowed the change, but because the tutor actually wanted to help with what they saw as my sons need and true level, a little to late after investing that kind of money and going in and speaking to admin. from the start as to what I was looking for to help my son.