TIP 5: Make with the shoulder rubs.
You might become a regular Dr. Dolittle with this secret trick. “The vast majority [of animals] like shoulder scratches,” Polson says. “That's a tough spot for [them].” Bonus tip: most animals don’t like being touched on their faces.
Another thing they don't like? Being pulled. "Probably the best way to be unfriendly toward a goat is to grab its horn and hold it, even for a brief amount of time," says Gramieri.
The rule doesn't just apply to goats—who might pin your hands against the mesh of your enclosure if you mess with their horns—but also to pulling on any animals' ears or tails. Instead, offer the animal the back your hand and let them sniff it. Once they do, gently pet them and figure out what they like: maybe it's to be patted on the shoulder, or maybe it's to have their back scratched. And if the petting zoo offers brushes, use them.
"I think that's a really positive thing," Gramieri says about using brushes. "If a kid can take a brush and brush a goat or a sheep, the animals seem to love it. They enjoy getting a grooming experience from the guest
TIP 6: Be mindful of body language.
“Pay attention to an animal's eyes, ears, and hair,” Polson says. “When an animal pins its ears back against its head, it's best to move away. In addition, the hair along a goat's back and neck will stand straight up, just like a cat, when it is upset. Sheep will back up and paw at the ground.”