Wetzel's Pretzels, Aurora

Wetzel's Pretzels, Aurora4.58
264 reviews
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About Wetzel's Pretzels

The Wetzel name wasn’t always a source of pride. As a kid, Rick Wetzel grew accustomed to hearing, “Hey Wetzel, you pretzel!” on the playground. But the teasing inspired a quest for the tastiest soft pretzel, one that eventually blossomed into Wetzel’s Pretzels. After years in Nestle’s marketing department, Rick and coworker Bill Phelps channeled Rick’s soft-pretzel recipe into a chain of shops. They make hand-rolled, oven-baked pretzels that sit for only 30 minutes before being sold or chucked, an example that might be in the dictionary under "fresh," if Babe Ruth using his bat as a pool cue weren't already there. And though the buttered and salted Wetzel’s Original still occupies a spot on the menu, a flurry of imaginative flavors fills its other slots, from Sinful Cinnamon to Jalaroni, a cheesy pretzel scattered with pepperoni and jalapeños.

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Groupon Customer Reviews

4.58
264 Groupon Ratings
100% Verified Reviews

All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.

C
Carol
16 Ratings
7 Reviews
· 12 years ago
got there half-hour before closing and don't think the waitress was too happy about having to make 3 pretzels, so they were a little under cooked. the one in the warmer was not to be served...
E
Eileen
18 Ratings
4 Reviews
· 12 years ago
Pretzels were great but server was not. Customer service was lacking.
J
Jaclyn
4 Ratings
3 Reviews
· 12 years ago
The Southlands location was, unfortunately, pretty dirty. But the employees were friendly and helpful.
J
Janelle
5 Ratings
4 Reviews
· 12 years ago
yummy treat
K
kathy
91 Ratings
81 Reviews
· 12 years ago
the indian people serving me were nice but they kept looking at me and laughing. i didnt appreciate that! oh, if i could find out what they were saying!! in the future, it would be more business like if they spoke in english around the customer.
C
cathy
11 Ratings
7 Reviews
· 12 years ago
Employee helpful
C
Cheryl
8 Ratings
3 Reviews
· 12 years ago
Southland allocation staff were exceptional.
M
Mike
4 Ratings
2 Reviews
· 12 years ago
You always seem to be short staffed. Why do I always have to wait 8 minutes for a pretzel in the middle of a Saturday? Have more staff, and have the pretzels ready when people walk in!
L
Lisa
9 Ratings
8 Reviews
· 12 years ago
service was a little slow, but pretzels were good.
M
Melinda
2 Ratings
2 Reviews
· 12 years ago
Awesome service