Very nice and friendly staff! Massage by Renee was great, she really helped emphasize relaxing and did all she could to help during the massage. The hot towel foot treatment was GREAT! Facial with Dermatalogica products was amazing. My skin was glowing and didn't feel weighed down by salon strength products. Only downside was that there were no extractions, but after the facial I didn't feel like I even needed extractions (or the minimal pain and discomfort they can cause). I was nearly falling asleep on her table!