Donnel is AMAZING
I have gotten my hair done by the stylist at Serenity for 16 years, he is amazing. I have also had waxing, massage, and facials done at Serenity, I love this spa and salon!
Wonderful experience for my daughter.
Massage was great but could have used more pressure on my back. Technician doing the facial chatted at me during most of it.
Great place! I will return!
Staff was very welcoming and accommodating to our needs. Thank you!
Nope. The customer service and services received were excellent. Everything ran right on time. they do a nice job.
At the time of my services I was 15 weeks pregnant so upgraded to a prenatal massage over the phone. When I was called back for my massage the masseuse had no idea I was pregnant so 10 minutes of my 50 minute massage was spent with the masseuse finding pillows to prop under my belly. My facial was GREAT!
Most disappointingly, the spa's "relaxation room" was also used by male customers waiting to get their hair cut at the salon next to the spa. After my spa services I wanted to "relax" in the "relaxation room", but left after 15 minutes because there were two different men loudly talking on their cell phones while they were waiting to be called back for their haircuts. Pretty annoying.
They short change in the massage. They start later and end when the time was originally supposed to end thus giving me only a 35 min massage