Be honest.

The customer service started out stronger, but after forgetting I was there it quickly feel flat. I waited 2 hours for an oil change. I walked out the cold waiting room onto the parking lot only to see my car waiting in the back untouched. I immediately made an inquire with my assigned service rep, Peter, who seemed unphased. I had to waith an additional 30 min. Once my car was ready Peter handed my keys & I had to locate it in the lot, not like the other customers whose cars were driven up front for them. My car was rushed through a car wash lacking soap the barely dried which meant I water spots in several areas. I will not EVER return to this sub par establishment again. Even if it was free.

Took way to long 3 hrs for oil change and tire rotation. Car was not even washed when i picked up and when they brought it out it was all wet they didn't even dry it.

My car came back to me with grease stains inside of it. They also didn't wash the car before giving it to me like they were suppose to.