I brought my wife's car, Mazda 5, to be detailed. While making an appointment the lady on the phone said approx. 2 hours, not knowing the state of the car from 2 younger children. I arrived at 10am, Suan then quoted it as 3 hours due to the mess inside. Susan offered me a ride home and would call when my car was ready. At 2pm I called to see if it was ready, they replied probably another hour. I went there an hour later and I was so impressed with quality of the workmanship put into every bit of work. My wife was pleased that evening when she came home from work. And as far as the kids, no more eating in the car!! Thanks to the staff for going out of their way for me. I'll be back !!