Graf Optical, Roseville

Graf Optical, Roseville2.17
41 reviews
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About Graf Optical

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Groupon Customer Reviews

2.17
41 Groupon Ratings
100% Verified Reviews

All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.

N
Nicholas
3 Ratings
2 Reviews
· 12 years ago
Even though the store was busy, the staff was friendly and helpful.
A
Alissa
1 Ratings
1 Reviews
· 12 years ago
A lot more expensive than we thought it was going to be- they did give us a free upgrade though
P
Pang
1 Ratings
1 Reviews
· 12 years ago
Loved the customer service!!
T
Terese
7 Ratings
5 Reviews
· 12 years ago
Very friendly & helpful staff.
B
Brad
85 Ratings
39 Reviews
· 10 years ago
Customer service stunk. It seemed as though it was a bother to have me there. They would rather do nothing than help me. Horrible experience. My lenses scratched right away, but I didn't want to go in and get treated poorly again.
M
Maria
7 Ratings
3 Reviews
· 11 years ago
THIS IS A SCAM!!! I waited for a long time, was treated extremely rudely, and had to pay an additional $250. He swiped my credit card immediately and then had me fill out a lot of personal information. I never received my glasses.
K
Kristina
1 Ratings
1 Reviews
· 11 years ago
Extremely rude staff, inexperienced, empty glasses cases, horrible customer service, misleading. I went in waiting an got to be assisted. The staff including the doctor were yelLing ar each other in front of customers. They were very tactless and rude.
E
Eric
2 Ratings
1 Reviews
· 11 years ago
Previously had untrained sales staff. When double-checking with optician, failed to address needs. THIS time, in and out experience: no problems.
J
jessica
3 Ratings
2 Reviews
· 11 years ago
This place has never heard of customer service! After arriving to my appointment and waiting the receptionist informs me that the doctor will not be coming in and that i should reschedule...then after i go there for the second time (and waiting more then 15 min for the doctor to show up) they "say" they will "try" to give me something extra with my purchase in order to make up for having to drive there twice...only to realize that was a lie! I WOULD NOT recommend going there...very bad customer service!
A
Amelia
28 Ratings
7 Reviews
· 12 years ago
Everything was over priced.