My family of 4 rented bikes from Bay City using a Groupon. The girl at the counter had to call and get someone to put it through which wasn’t a problem. They have 2 locations and the employees go back and forth between them. Two young people with Irish accents checked us out and they were great. The were super friendly and helpful and showed us the route we would be taking to cross the GGB into Sausalito. They showed us locations where there were hills and told us other useful information. We didn’t have a reservation but that wasn’t a problem since they have a ton of bikes. We picked out a helmet and a gentleman got our bikes for us. We are a tall family so it took a little bit to get 4 that were properly adjusted for us. The guy who got our bikes was great. He was through & made sure the tire pressure was good, we had bungies for our bags and bike lock. Honestly this guys needs a raise. He definitely needed help with all the people wanting bikes, but he hustled and did his job like a pro. He had us take a quick spin around to make sure everything was ok with the bike, which it was and we were on our way. The bikes were great. They were traditional gear bikes and we all felt they were in good condition and easy to ride. We are bike riding family so this itinerary may be a little ambitious for someone who doesn’t ride all the time. We left Bay St towards the Wharf area. Biked past Boudins Bakery towards pier 39 past the sea lions. Past Aquatic Park, Ghiradelli Square to the Palace of Fine Arts. Took a little break and walked around. Headed back towards Crissy Field and across the Golden Gate Bridge. The left side is designated for bicycles on the weekends which is great. The views are unbelievable. I’d suggest having a sweatshirt just in case, since it does get windy. Be sure to keep to the right because people are traveling back over the bridge on the left side. In addition you’ll get some cyclists who are flying past you like they are in a timed race. Once over the bridge you’ll be going down hill into Sausalito. The trail from the Wharf to Sausalito in easy to follow. It’s clearly marked , and as long as you keep the bay to your right you can’t get lost. In addition there are tons of other cyclists going the exact same way. We parked our bikes near the park with the fountain with the two elephants at the entrance. Pretty much where everyone else parks their bikes and we spent a few hours in Sausalito, did some shopping, had lunch and just admired the beauty of Sausalito. We took the ferry back. You can buy the tickets right outside the Blue and Gold Ferry at a kiosk. Line up at least 30 minutes in advance to make sure you get on. Once off the Ferry it’s a quick 5 minute ride back to Bay City Bikes. They give a quick check of the bike and your done. The same young people were there when we returned and were just as friendly as before and asked how his trip was. Definitely give Bay City Bikes a try when in San Francisco. It was the highlight of our trip.

Bikes were available, adequate, and abundant. Good location for popular rides and excellent value for the price. Slightly slow check in/out, but friendly staff

Wij hebben een superleuke middag gehad op de fietsen van Bay City Bike. 18 km gefietst over oa de Golden Gate Bridge en weer terug. Wat super leuk om te doen, aanrader!

Hi, we were a family of 4 from Denmark and it was so nice to bike around the city. So easy to order from home and easy to pick up the bike. Really good experience and really nice staff!

Everything went very smoothly. We rented city bikes from 10am to 6pm. The bikes were great. The service was great. The staff was very helpful and knowledgeable. Would highly recommend.