Best Friends Pet Hotel

10301 Feldfarm Lane, Charlotte

$76 for Five Days of Doggy Day Camp at Best Friends Pet Hotel ($115 Value)

Select Option


Dogs can play and socialize with other dogs, grouped by size and temparament

Groupon Customer Reviews

100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
16 ratings15 reviews
Rating of 5 out of 5 stars
April 17, 2022
Great experienced for my first time, will be back!
18 ratings3 reviews
Rating of 3 out of 5 stars
August 3, 2022
This is second time my dog stayed at best friends in Wakefield, the first time was pleasant ( at least my dog was clean and didn’t get diarrhea ). The second time( 3 nights ) was bad , my dog came out of the hotel covered with poop and urine , and diarrhea . I had too bath him and put him on meds . I highly suggest dog parents not to stay overnight there unless they make improvement .
5 ratings4 reviews
Rating of 1 out of 5 stars
July 31, 2022
They were the worst in every way. I wish I could give zero stars
81 ratings33 reviews2 photos
Rating of 2 out of 5 stars
July 30, 2022
They do not have people skill,they think they do you a favor charging you to keep our pets they do not realize that without costumes they will be out of work The youngest employee is rode and have a chip in the shoulder never smiled and not pleasant
1 ratings1 reviews
Rating of 1 out of 5 stars
July 26, 2022
He has a rash, they lost his food so fed him whatever and said it was fine because he wasn’t allergic. His mole is protruding & has dry blood like the gash on his thigh. Said he “bit the cage during grooming” but the crazy metal marks don’t match a bite. His bag had probiotic treats, anti-anxiety in his food and a lick pad. Given 0. Told blatant lies during p/u so i didn’t inspect. Before & after
See all reviews

Customer Photos

  • Photo submitted by betul
  • Photo submitted by betul
  • Photo submitted by Rachel
  • Photo submitted by Alexandra

About This Deal

  • How dogs are grouped: By size and temperament after their interview
  • Vaccination requirements: Rabies, DHPPv/DA2PPv (distemper, hepatitis, parainfluenza, parvovirus), and Bordetella
  • Will you receive updates? Dog owners can check out the facility’s live webcam stream

Fine Print

Promotional value expires 90 days after purchase. Amount paid never expires. Reservation required. Valid only at listed locations. Must provide proof of vaccinations for all dog guests. Dogs must also have a negative fecal test. Dogs must have current vaccinations for Rabies, DHPPv/DA2PPv (distemper, hepatitis, parainfluenza, parvovirus), and Bordetella. Any medical needs or medications must be disclosed to staff in advance. All breeds are welcome, though certain breeds may not participate in doggy day camp groups nor will any known aggressive dogs. All new clients must fill out a pet profile and dogs must complete an interview before purchasing camp offer. Interview must be scheduled in advance. Must use all 5 doggy day camp days before expiration of Groupon coupon. Standard 1st Day Free offered at Best Friends is included within this offer. Limit 1 per person. Limit 1 per visit. Must use promotional value in 1 visit. Valid only for option purchased. All goods or services must be used by the same person. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Learn about Strike-Through Pricing and Savings

About Best Friends Pet Hotel

The name says it all— Best Friends Pet Hotel understands the important role that pets can play in a person's life. That's why they're passionate about providing the best care possible for their patrons' furry friends. Customers can choose from a variety of services, like doggy day camp, training, and grooming, as well as Play and Stay— a boarding facility that provides high-quality accommodation (including suites) and customized activities. What's more, Best Friends Pet Hotel understands what it's like to worry, which is why they have live webcam streams for pet parents to check in any time they like.