Best Friends Pet Hotel

10301 Feldfarm Lane, Charlotte

Three or Seven Days of Boarding for a Dog at Best Friends Pet Hotel (Up to 45% Off). Four Options Available.

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Customers can leave their canine friends under the care of trained professionals

Groupon Customer Reviews

100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
2 ratings2 reviews
Rating of 1 out of 5 stars
February 13, 2022
The staff was great! But my puppy’s weekend bag was missing his scoop for his food and I found his food all over the place. Also the play cameras were down the entire time. So I found myself wanting to call to check on him the entire weekend instead of enjoying my trip.:(
2 ratings2 reviews
Rating of 5 out of 5 stars
September 20, 2021
The people at Best Friends are the best! I have a very neurotic beagle & an elderly Schnoodle & was pretty hesitant to board them, but everytime I drop them off, they march right in without even looking back at me. That says a lot! Highly recommend!
18 ratings3 reviews
Rating of 3 out of 5 stars
August 3, 2022
This is second time my dog stayed at best friends in Wakefield, the first time was pleasant ( at least my dog was clean and didn’t get diarrhea ). The second time( 3 nights ) was bad , my dog came out of the hotel covered with poop and urine , and diarrhea . I had too bath him and put him on meds . I highly suggest dog parents not to stay overnight there unless they make improvement .
5 ratings4 reviews
Rating of 1 out of 5 stars
July 31, 2022
They were the worst in every way. I wish I could give zero stars
81 ratings33 reviews2 photos
Rating of 2 out of 5 stars
July 30, 2022
They do not have people skill,they think they do you a favor charging you to keep our pets they do not realize that without costumes they will be out of work The youngest employee is rode and have a chip in the shoulder never smiled and not pleasant
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Customer Photos

  • Photo submitted by betul
  • Photo submitted by betul
  • Photo submitted by Rachel
  • Photo submitted by Alexandra

About This Deal

  • How many feedings per day: Based on each individual dog’s needs
  • How often dogs socialize per day: Minimum of four hours
  • Amount of playtime per day: Minimum of four hours
  • Vaccination requirements: Rabies, DHPPv/DA2PPv (distemper, hepatitis, parainfluenza, parvovirus), and Bordetella

Fine Print

Promotional value expires 90 days after purchase. Amount paid never expires. Reservation required. Valid only at listed locations. All days must be used consecutively. Proof of vaccinations is required for all dog and cat guests. Dogs must have current vaccinations for Rabies, DHPPv/DA2PPv (distemper, hepatitis, parainfluenza, parvovirus), and Bordetella.Cats must be current on Rabies and FVRCP (Feline Rhinotracheitis Virus, Calicivirus, Panleukopenia). Any medical needs or medications must be disclosed to staff in advance. Please note that while all breeds are welcome for Individual Play & Stay , Certain breeds or aggressive dogs may not participate in Play & Stay Groups. Not valid on stays that include a major holidays. Add ons and additional services may be purchased when booking the reservation. Limit 1 per person. May be repurchased every 180 days. Limit 1 per visit. Must use promotional value in 1 visit. Valid only for option purchased. All goods or services must be used by the same person. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Learn about Strike-Through Pricing and Savings

About Best Friends Pet Hotel

The name says it all— Best Friends Pet Hotel understands the important role that pets can play in a person's life. That's why they're passionate about providing the best care possible for their patrons' furry friends. Customers can choose from a variety of services, like doggy day camp, training, and grooming, as well as Play and Stay— a boarding facility that provides high-quality accommodation (including suites) and customized activities. What's more, Best Friends Pet Hotel understands what it's like to worry, which is why they have live webcam streams for pet parents to check in any time they like.