The service was good. I did not expect to pay hundreds of dollars more than the Groupon. I do not live in a large home. I expected to pay an addl’ $50.00 and ended up paying over $600.00 addl’. The Groupon is some garbage. Nevertheless, I have not had my ducts cleaned in 22 years, so I went along with the service.
This vendor totally misrepresents their service using the Groupon as a Trojan horse to obligate you into spending on a service that is more than 10 times the cost of the Groupon. After purchasing the Groupon you receive an email from then stating,"additional charges may apply if the size of your system exceeds the voucher limit. Please be advised that our additional charges for additional return vent: $15-$35, for each additional main duct - $89-$279."
Once their tech arrives you learn that these charges are not optional and your choice is either pay hundreds of dollars or cancel with no refund. They will not honor the scope in the Groupon stating they can't do a partial cleaning which is totally bogus. I have had duct cleaning done before and it was not on all ducts.
We scheduled a dryer vent cleaning. The first day we were scheduled no one ever showed up. After calling two times, I was rescheduled and the tech showed up a few minutes after my time window. The groupon only covers a small section of the vent and they tack on extra charges so you really are not getting a bargain. The cleaning only took 10 minutes so I thought it was overly expensive for the time and effort.
This company uses Groupon to run false advertising of 24 for dryer vent cleaning. I bought the coupon, but the serviceman came to my house and he demanded additional $112! Which I had to fork out the the additional charges. The $24 ad was to get to get their foot at the door of unsuspected customers. How is it possible for Groupon to allow this gimmick on its website?
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About This Deal
Chimney cleaning package
Chimney cleaning package
What’s included in chimney and fireplace cleaning package:
Cresol buildup inspection
Chimney sweep for up to 10 feet
Technician cleans chimney using rotary brush and powerful vacuum systems to ensure that creosote and debris is removed.
Service Area: Our regular service radius: 150 miles from zip code:21201, 20001, 22401, 23222
Promotional value expires 180 days after purchase. Amount paid never expires.Valid only within 150 miles of zip code 21201, 20001, 22401, 23222. Appointment required, contact by phone at (202) 991-2019. Chimney sweep for up to 10 feet Limit 3 per person(s), may buy 1 additional as gift(s). May be repurchased every 30 days. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.Learn about Strike-Through Pricing and Savings
About Central Air Duct Cleaning
What many homeowners don't realize is that your air ducts, in nearly constant use, continually accumulate dust, grime, debris, pet dander, and allergens throughout the year. A professional air duct cleaning is necessary for better indoor air quality and the health of your family.
Groupon Customer Reviews
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