Hotel at a Glance: The Fives Downtown Hotel & Residences

The Fives Downtown Hotel & Residences is a 4-star hotel located at the gateway of the Riviera Maya and steps from lively Fifth Avenue. Guests can choose their own welcome amenities such as a bottle of wine, cheese plate, or flowers. The location of the property allows them to enjoy the perfect balance of land and sea.

• Where you’ll stay: Guest rooms come with complimentary Wi-Fi. The hotel also offers and in-house dive shop.
• Nearby attractions: Chichen Itza, pyramid Coba, Xel-Ha Park, Rio Secreto, and Quinta Avenida
• Rooftop: The hotel’s rooftop features a restaurant with bar, sun loungers with views of the Caribbean Sea, two pools, and private cabanas.

Playa del Carmen, Mexico: Trendy Beach Area and Diving Destination

Just across the sea from the island of Cozumel, Playa del Carmen has been called “the hippest city in all of the Yucatán Peninsula” by Lonely Planet. The laid-back beach bars and cafés have a way of converting vacationers into expats, but Playa’s most compelling draw might be its cenotes—cavernous sinkholes filled with turquoise pools. The water in the cenotes is crystal clear, particularly at the lily-pad-dotted Xlacah cenote, where you can snorkel among schools of colorful fish.

To the south, you’ll find preserved ruins of pre-Columbian cities. Tulum’s crumbling temples are situated above a dramatic ocean bluff, and Coba’s enormous pyramid rises between two lagoons. For a fun day trip, hop aboard the ferry to Cozumel, which docks at the pier east of Calle 1. There are about a dozen dive shops on Cozumel, and they offer trips offshore to the reefs that Jacques Cousteau declared some of the world’s most beautiful.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport (CUN) is approximately 56 km from the hotel. Round-trip airport transfers can be arranged for an additional fee by contact the hotel directly.

2. Is there an additional occupancy fee, or do I have to purchase another voucher? The deal covers a stay for two guests. One additional adult or up to two kids may be added to a superior room or junior suite for an extra fee. Please contact the hotel directly for pricing and details.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? No resort credits are included in this deal.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here or call 800-592-1246.

Other Details

Room Details

Deluxe Room

• One king bed
• Standard occupancy: 2
• Maximum occupancy: 2

Superior Room

• One king bed and one sofa bed
• Standard occupancy: 2
• Maximum occupancy: 3 adults or 2 adults and 2 kids
• Adding occupants above standard: Please contact the hotel directly for additional pricing and details.

Junior Suite

• One king bed and one sofa bed
• Standard occupancy: 2
• Maximum occupancy: 3 adults or 2 adults and 2 kids
• Adding occupants above standard: Please contact the hotel directly for additional pricing and details.

Hotel Policies

• Check in: 12 p.m.
• Check out: 11:30 a.m.
• Parking: free
• Smoking policy: smoking allowed only in designated areas
• Pet policy: pets under 10 pounds are allowed at an additional charge. Contact the property directly for details.
• Accessibility: please contact property for handicap accessibility requests or options.
• Room upgrades: upgrades may be available during booking or at check-in for an additional cost.