74%
15%
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3%
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Cachito Restaurant (Mexican)
Rooftop 28 Pool
Okom Spa
WiFi
Gym
Playa del Carmen Adults-Only Hotel with Rooftop Pool and Spa
The Reef 28 is a 4-star adults-only hotel in the heart of Playa del Carmen, one block from the beach and steps from Fifth Avenue. Its 120 suites have private terraces and Smart TVs with Netflix. Rooftop 28 Pool Bar runs a DJ-party atmosphere daily 11 a.m. to 9 p.m. Okom Spa offers hydrotherapy and Mayan treatments on site.
What You Get
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A stay at The Reef 28 in downtown Playa del Carmen, one block from the beach with a rooftop pool
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Rooftop 28 Pool Bar access with DJ atmosphere, VIP lounge, and panoramic views open daily 11 a.m. to 9 p.m.
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Free high-speed Wi-Fi and free valet parking throughout your stay, plus a private terrace in every suite
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Choice of breakfast or all-inclusive plan on select options, covering the daily buffet or all meals and unlimited drinks
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Explore Playa del Carmen with Fifth Avenue shopping 150 m away and Xcaret Park just 5 miles south along the coast
Plan Your Stay
Amenities
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Amenities
- Cachito Restaurant (Mexican): Fusion kitchen; open Wed-Mon 1-10:30 p.m., reservation required
- Capricho Cantina/Bar: Mezcaleria with authentic mixology; open daily until 1 a.m
- Rooftop 28 Pool Bar & Restaurant: Adults-only rooftop pool with DJ, VIP lounge; open daily 11 a.m.-9 p.m
- El Asiatico (Asian fusion): Asian-fusion dinner restaurant with vegan and gluten-free options
- Veintiocho (International): Buffet from breakfast through cocktail hour
- Okom Spa: Hydrotherapy, Mayan treatments, solarium, jacuzzi; age 18+ only
- In-House Travel Shop & Excursion Booking: Books Cozumel, cenotes, Chichen Itza and more on site
- Water Sports Access: Kayaks, paddle board
- Beach Access: Public beach approximately 50 m away, patrolled by lifeguards
- WiFi: Free high-speed Wi-Fi throughout the property
- Breakfast: International buffet available on breakfast-plan options
- Gym: On-site fitness center
- Accessibility features: Upper floors accessible by elevator, accessible parking available
- Concierge: Services available
- Sustainability: Holds one third-party Ecostars sustainability certification
Room Details
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Room Details
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Deluxe King Junior Suite
- Occupancy: Varies by option
- Sleeps 2 guests, maximum capacity 3 guests
- 45 sq m (approx. 484 sq ft)
- Room amenities: Private Terrace, Smart TV + Netflix, Rain Shower, Coffee Maker
- Includes: City view or partial ocean view (varies by room)
- Occupancy: Varies by option
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Master Suite
- Occupancy: Varies by option
- Sleeps 2 guests, maximum capacity 4 guests
- 100 sq m (approx. 1,076 sq ft)
- Room amenities: In-Room Jacuzzi, Two Bathrooms, Private Terrace, Smart TV + Netflix
- Occupancy: Varies by option
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Deluxe Double-Queen Junior Suite
- Occupancy: Varies by option
- Sleeps 2 guests, maximum capacity 4 guests
- 45 sq m (approx. 484 sq ft)
- Room amenities: Private Terrace, Smart TV + Netflix, Rain Shower, Air conditioning & ceiling fan
- Includes: City view or partial ocean view (varies by room)
- Occupancy: Varies by option
Getting There
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Getting There
- Nearest Airport: Cozumel International (CZM) — 12 miles away
- Distance from Cozumel: 17 miles
Location Highlights
Attractions Nearby
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Attractions Nearby
Fifth Avenue (Quinta Avenida) (150 m / 0.09 mi) — Playa del Carmen's pedestrian-only main street lined with shops, restaurants, bars and nightlife, just 150 m from the hotel.
Xcaret Park (8.1 km / 5.0 mi) — Eco-archaeological park with underground river swims through limestone caves, Mayan ruins, wildlife encounters, and a nightly cultural show.
Tulum Ruins (59.8 km / 37 mi) — Pre-Columbian Maya city perched on 12-meter cliffs above the Caribbean -- one of Mexico's best-preserved coastal sites.
Coba Ruins (70.9 km / 44 mi) — Ancient Maya city with jungle bike rides between temple groups and the 42 m Ixmoja pyramid rising from the rainforest.
Hidden Gems
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Hidden Gems
Cenote Chaak Tun — A stalactite-ringed underground swimming cave in Playa del Carmen with crystal-clear water and snorkel entry from $35 USD.
Parque Los Fundadores (Founders Park) (1.4 km / 0.8 mi) — Downtown Playa del Carmen's public park home to the Portal Maya arch sculpture and traditional dance performances.
Trip Ideas
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Trip Ideas
Mayan Ruins & Cenote Day Trip — Cliffside ruins at Tulum, jungle pyramid at Coba, and a cool-down swim in Cenote Chaak Tun -- bookable through the on-site Reef Travel Shop.
Downtown Playa del Carmen Stroll — Walk Fifth Avenue for shopping and people-watching, photograph the Portal Maya arch at Founders Park, then dine at La Cueva del Chango.
How It Works
1.
Select Your Stay — Choose your room type directly from the options listed.
2.
Pick Your Dates — Use the calendar to find available days for your selection.
3.
Instant Confirmation — Your booking is instantly confirmed with the hotel, guaranteeing they have your details and are expecting your arrival.
Image credits
- Fifth Avenue (Quinta Avenida) — Dennis Sylvester Hurd / CC BY · source
- Tulum Ruins — Carlos Delgado / CC BY-SA · source
- Xcaret Park — FeldBum / CC BY-SA · source
- Coba Ruins — y entonces / CC BY · source
- Cenote Chaak Tun — miguel.discart / CC BY-SA · source
- Parque Los Fundadores (Founders Park) — lazyweaver / CC BY · source
Fine Print
Cancellation & Changes
- A 72-hour cancellation notice is required prior to check-in; reservations cancelled within the cancellation window are non-refundable.
- Room upgrades: Room and/or plan (package) upgrades can be requested at check-in, paying the price difference; subject to availability.
- No-shows will be charged total Groupon rate.
- If cancelling due to COVID-19, Hotel requires confirmation of a positive COVID-19 test sent directly to the hotel by 5pm the day of arrival, at the latest.
- No refunds will be processed by Groupon after check-in.
Check-in & Check-out
- Check-in after 3 PM.
- Check-out before 12 PM.
Eligibility & ID
- Traveler name must match ID at time of check-in.
- Guests must be 18+ to check in.
- Credit card required at check-in.
- Must present valid US or Canadian ID at check-in.
Fees & Charges
- Resort fee of $10 plus tax, included in the price shown
- Your checkout summary confirms what's paid to Groupon and what's due at the property.
- All prices and charges listed in US Dollars.
- Foreign exchange fee may apply.
- An official Environmental Tax of $4 USD maximum, per night, will be charged in our hotels located in Solidaridad, Quintana Roo (Playa del Carmen).
- The price shown is the full price of your reservation, and only applicable taxes are added at checkout.
Other
- Pets are not permitted.
- Non-smoking rooms available.
- Parking is free.
- Airfare not included.
- Rates may vary by date and are subject to availability.
- Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
- Learn about Strike-Through Pricing and Savings
About The Reef 28 - Playa del Carmen, MX
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