74%
15%
4%
3%
4%
4.5 Star
Breakfast Included
All-Inclusive Options
Roof-top Infinity Pool
The Reef 28 - Luxurious Suites & Coastal Comfort
Escape to a 4.5‑star adults‑only urban chic hotel in downtown Playa del Carmen, just steps away from the beach. Perfect for couples and friends seeking a sophisticated escape, it blends modern high‑tech suites with gourmet dining and a vibrant social scene. Take in panoramic views of downtown from the world‑class rooftop, complete with shaded cabanas and a bar. Experience pure luxury in the heart of Playa del Carmen — one of Mexico’s most sought‑after destinations.
What You Get
- ✔ Luxurious overnight stay for 2 guests in your selected room type for the duration of your purchased stay.
- ✔ Choose your perfect stay with the all‑inclusive option featuring meals, snacks, and unlimited drinks, or select the breakfast‑included package for added flexibility.
- ✔ Complimentary amenities including swimming pool, gym, rooftop access, towel service, parking, and Wi-Fi access throughout the property.
- ✔ On-site gourmet dining options offering diverse flavors across four on-site restaurants ranging from Asian fusion to traditional Mexican.
Plan Your Stay
Room Details
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Deluxe King Junior Suite
- 1 King Bed. Sleeps 2.
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Deluxe King Junior Suite with Breakfast
- 1 King Bed or 2 Queen Beds, 1 Sofa Bed. Sleeps 2.
- Includes daily buffet breakfast.
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Deluxe King Junior Suite - All Inclusive
- 1 King Bed, 1 Sofa Bed. Sleeps 2 (up to 3 with fees).
- Includes all meals, snacks and unlimited drinks.
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Deluxe Double-Queen Junior Suite
- 2 Queen Beds, 1 Double Sofa Bed. Sleeps 2 (up to 4 with fees).
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Deluxe Double-Queen Junior Suite with Breakfast
- 1 King Bed or 2 Queen Beds, 1 Sofa Bed. Sleeps 2 (up to 4 with fees).
- Includes daily buffet breakfast.
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Deluxe Double-Queen Junior Suite - All-Inclusive
- 2 Queen Beds, 1 Sofa Bed. Sleeps 2 (up to 4 with fees).
- Includes all meals, snacks and unlimited drinks.
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Luxurious Master Suite with Breakfast
- 1 King Bed. Sleeps 2 (up to 3 with fees).
- Includes daily buffet breakfast.
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Luxurious Master Suite - All-Inclusive
- 1 King Bed. 1 Double Sofa Bed. Sleeps 2 (up to 4 with fees).
- Includes all meals, snacks and unlimited drinks.
*For an additional guest please contact the property directly for pricing and details.
Amenities
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- Complimentary Wi-Fi
- Rooftop infinity pool
- Four restaurants
- Full-service spa
- Fitness center
- Shaded cabanas
- Daily stocked minibar
Hotel Policies
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Check-in/Check-out
- Check-in: 3 p.m. | Check-out: 12 p.m.
Parking
- Parking Fee: Free parking included in resort fee.
Policies
- Pet Policy: Pets are not allowed inside the property.
- Age/Children Policy: Must be 18+ to check in and stay.
- Smoking policy: No smoking inside the property.
- Accessibility: Handicap-accessible rooms are not available.
- International Guests: A passport valid for at least six months after travel is required for all international guests. Ensure your passport contains at least two blank visa pages.
Must Know
- Room upgrades: Upgrades may be available during booking or at check-in for an additional cost.
- 72-hour cancellation policy: Cancellations within this window are non-refundable.
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Booking Terms:
$10 daily resort fee payable upon arrival. A credit card is required at check-in.
Getting There
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- Nearest airport: Cancun International (CUN) – 34 miles
- Distance from Chicago: 45 miles
Check the State Department's website for the latest entry and exit requirements for Mexico.
How It Works
1.
Select Your Stay
— Choose your room type directly from the options listed.
2.
Pick Your Dates
— Use the calendar to find available days for your selection.
3.
Instant Confirmation
— Your reservation is finalized immediately upon purchase.
FAQs +
What is the best way to travel to The Reef 28 hotel from the airport?
The hotel is approximately 34 miles from Cancun International Airport (CUN). Guests typically arrange private shuttles or taxis for the 45-minute drive.
The hotel is approximately 34 miles from Cancun International Airport (CUN). Guests typically arrange private shuttles or taxis for the 45-minute drive.
Is there an additional occupancy fee for extra guests?
The deal covers two adults. For additional guests in suites that allow higher occupancy, please contact the property directly at [email protected] for pricing.
The deal covers two adults. For additional guests in suites that allow higher occupancy, please contact the property directly at [email protected] for pricing.
What is included in the all‑inclusive package at The Reef 28?
The all‑inclusive option covers all meals, snacks, and unlimited drinks, plus access to the rooftop infinity pool, gym, towel service, parking, and complimentary Wi‑Fi throughout the property.
The all‑inclusive option covers all meals, snacks, and unlimited drinks, plus access to the rooftop infinity pool, gym, towel service, parking, and complimentary Wi‑Fi throughout the property.
Does The Reef 28 offer breakfast‑only packages?
Yes, guests can choose a breakfast‑included plan for added flexibility, which includes daily buffet breakfast along with access to all hotel amenities.
Yes, guests can choose a breakfast‑included plan for added flexibility, which includes daily buffet breakfast along with access to all hotel amenities.
What nearby attractions can guests explore from The Reef 28?
Guests can enjoy Playa del Carmen’s Fifth Avenue shopping, take day trips to Cozumel for diving, visit Mayan ruins in Tulum and Coba, or swim in the region’s famous cenotes.
Guests can enjoy Playa del Carmen’s Fifth Avenue shopping, take day trips to Cozumel for diving, visit Mayan ruins in Tulum and Coba, or swim in the region’s famous cenotes.
What dining options are available at The Reef 28?
The hotel features four on‑site restaurants offering Asian fusion, traditional Mexican cuisine, and international flavors. Guests can also explore Playa del Carmen’s trendy cafes and beach bars nearby.
The hotel features four on‑site restaurants offering Asian fusion, traditional Mexican cuisine, and international flavors. Guests can also explore Playa del Carmen’s trendy cafes and beach bars nearby.
Fine Print
- 72-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
- No-shows will be charged total LivingSocial rate
- If cancelling due to COVID-19, Hotel requires confirmation of a positive COVID-19 test sent directly to the hotel by 5pm the day of arrival, at the latest
- Traveler name must match ID at time of check-in
- No refunds will be processed by LivingSocial after check-in
- Must be 18+ to check in and stay
- Credit card required at check-in
- Must present valid US or Canadian ID at check-in
- All prices and charges listed in US Dollars
- Purchases are in US Dollars
- Foreign exchange fee may apply
- Airfare not included
- Rates may vary by date and are subject to availability
- Dates cannot be changed once booked; valid only for night(s) purchased
- An official Environmental Tax of $4 USD maximum, per night, will be charged in our hotels located in Solidaridad, Quintana Roo (Playa del Carmen)
- $10 daily resort fee collected at check-in
- Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation.
- Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
- Learn about Strike-Through Pricing and Savings
About The Reef 28 - Playa del Carmen, MX
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