Starting out, poor communication (was hard to get her to answer phone) & better directions as the bldg address needs to be more clear...
I advised I was going to be late, she extended 15 min grace period but after not knowing exactly where she was I lost more time she neglected to add on which turned my 90 min massage into 70 & stopped an extra 5min early... average at best, she was polite tho.
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