4.5 stars for the actual move-out cleaning job.
However, the cleaner arrived 1.5 hours late for the scheduled appointment. In full disclosure, I forgot to leave my phone number, and she said she emailed me, but never received one. Whether or not there was contact made, she was 1.5 hours late. This was a move-out cleaning, so there was nothing in the apartment, not even a chair. Some admin help might be warranted to schedule appointments in a more attainable manner.
Nice people but the cleaning wasn’t as thorough as I’ve experienced before. I didn’t double check the shower before the team left and there was still some soap scum and mold/mildew in the grout. I had to scrub the shower after. The fridge and stove looked great and all the cabinets looked good.
The service is awesome! Rose and two employees work for Impeccable Cleaning are super helpful. They did a wonderful job in cleaning the kitchen, bathroom, living room and bedroom. They spent around 2.5 hours there. I already recommend them to my friend for move out cleaning.
They are very dedicated, even though it was a holiday (Memorial Day), Rose did not realize the requested day was on a holiday when she verbally scheduled my appointment, still she fulfilled her commitment of arriving to perform the job, though alone, soon discovered she required assistance, she didn't hesitate to call in reinforcements to assist her. That's dedication!!
Earned when a user has gotten 2 or more helpful votes
About This Deal
What’s included: Clean and disinfect/sanitize Kitchen and Baths, Clean inside/out all appliances, dust baseboards window sills, remove cobwebs, sweep, mop, vacuum all floors. Clean inside/out all cabinets and drawers.
Service area: within 25 miles of zip code 20111
Number of cleaners who will arrive: 1-2
Additional fees may apply for heavy stains, extreme dirtiness, or pet hair.
Furniture is not moved in the process of the cleaning and not included in the deal.
Promotional value expires 90 days after purchase. Amount paid never expires.Valid only within 25 miles of zip code 20111. Appointment required. Standard Rates will apply for additional sqft of service. Additional fees may apply for heavy stains, extreme dirtiness, or pet hair. Furniture is not moved in the process of the cleaning / not included in the deal. 48-hour cancellation or rescheduling notice required or a fee of $55 will be assessed to the customer. Subject to availability. Valid only for option purchased. Not valid with other offers or promotions. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
About Impeccable Cleaning Services
Impeccable Cleaning Services, Inc. Serving the Northern Virginia Area Since 1996. With over 20 years of experience they pride themselves in customer satisfaction, they have developed an excellent reputation for quality service, honesty and reliability. They are continuously improving their procedures by keeping trained and motivated team members. At ICS, Inc., they respect our clients time so they schedule cleanings to minimize disruption to your busy schedule. They protect their client’s privacy in their home or office, all employees are insured and bonded to ensure your personal property is protected. Consistency is key, they use the same cleaning professional(s) for each visit. This allows them to focus on your specific requests and needs, in order to provide the most consistent results. You won’t have to repeat yourself to a new crew every week. Their customers find that in doing so it offers them reliability and peace of mind. They guarantee our services if at any time you have concerns, they will be immediately addressed by the Owner. They always welcome feedback, in order to offer continued quality service. Their loyal clientele has been built on a great relationship with their customers. As a result, a large part of their business comes from repeat customer referrals. If you feel their service has been IMPECCABLE please let your family, friends and neighbors know!