Very professional and gorgeous establishment
Monti was understanding when I had trouble finding the parking garage and answered all my questions. I really appreciated being able to schedule the consult and the first treatment very quickly after purchasing and received text and email confirmation. Jayd was professional with the laser service and the cooling helps. I’ve only had one session, but the results look promising and I may add more areas.
Haven't gotten service yet, but customer service is awesome
Monti was very informative during my consultation. And I was able to schedule within the same week! Looking forward to it!
I love the technician Jemilla, she is professional, knowledgeable and patient - just overall does a good job and is a great communicator (10 out of 5stars). The environment is clean and well put together.
However, customer service is lacking in my opinion. They expect you to do a lot of scheduling and leg work with instructions that are not as clear as they believe. Asking for clarification gets you a "did you read it" comment. (Yes, that's the first thing I did, and no your writing is not as self-explanatory as you think.) Worse, they take forever to answer questions or address concerns.
I was going to get additional services, but I chose not to, just because their new customer approach was very off-putting.
The staff was extremely welcoming. On time and very well organized. The owner was friendly and made me feel so comfortable. She offers so much more than what I was aware of. I'm filling up their schedule now!!!
Ladies you better go ahead and book...this is a hidden gem for sure❤️
Jayde was very nice and procedure was quick comfortable and painless
Very kind and courteous and beautiful studio! Got a bit lost but make sure to follow the directions in your email!