The product looks beautiful but it would have been better to purchase directly on their website. This particular company does not have a code on their voucher - it claims to automatically apply - it does not. You have to call customer support, although they are very nice, it's an unnecessary additional step.

Qualtry products are great. The only problem is that groupon codes don't work most of the time and you have to call qualtry to get them to work. Qualtry customer service is awesome. If they don't answer the phone or you don't leave a message, they will call you back regardless. They take care of issues within minutes. Just make sure to have your code written down so you can give it to them.

The customer service is excellent and quick to respond. There was a technical issue at checkout and they immediately corrected my order. I was surprised at the speed of their response and how they cared enough to get my order fixed and expedited.

At first, I could not get it to process and use my groupon. So, I sent an email and Julia responded very quickly and resolved the problem and I was able to order and use it. She was super helpful.

It says I redeemed it, but have not been able to. I did it wrong. I tried contacting yall but no luck. I had to go to Qualtry's website and pay again full price this time for the same thing I bought the Groupon for.