I had issues trying to get the code to work, they charge more than stated for shipping and I placed the order on December 1, 2021 and am still waiting for the item to come in. I received 1 email from the company stating it was processed and shipping shortly with no further information or communication. I have followed up twice with no response. They have a link to track you package on their site that does not work and requires you to download the shop.com app to provide tracking information, which did not provide it either. Felleing scammed and not happy, will not purchase from Qualtry again and leary about Groupon.com now too for allowing a client like this.

I have not received my item and would like a refund for my order. The company is not writing me back. And it has been over a month. Will not use Groupon or the company ever again.

I left a marginal post before mostly aimed at Groupon. Qualtry went out of their way to make everything right, no thanks to Groupon. Thanks Qualtry.

They'd have gotten 5 stars... The product was beautiful. However, my code wouldn't work. I comtacedd them without a response and was charged full price PLUS the Groupon sale. So it coated me 3x what it should have but as my anniversary was approaching, I had my heart set on this product. So product 5/5 stars. customer service 1/5 stars.

Very nice - very well done. No complaints! Shipped quickly as well!