All reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
9 ratings5 reviews
Rating of 1 out of 5 stars
August 30, 2021
I got a very expensive car wash and vacuum cleaning, not a detail. I showed Ishmael dust, dirt, spots, and residual spray from his workers spray bottle that remained inside and outside the car. He said they should have used a power wash and said he would return himself to do it. He never did, I had to contact him, he said decause of rain, it didn't rain. Second time no show again, I got a refund.
A complete waste of money. A $25 car wash would have accomplished the same results. I scheduled my appointment online only to find out day of their system was down and I had no appointment. When the tech did arrive at 5 pm, he rushed through the job and missed half my car. I should add, the car was well taken care of and not a mess prior to the service. I ended up detailing it myself.
I ordered the Deluxe Full Exterior and Interior Detail. After scheduling online, I received a call saying they needed to move the appointment to another date, which we did. However, they didn't show up and after calling, they claimed I had scheduled the appointment for another date (which I know I did not do, since I was available for the date they had recorded). Anyways, rescheduled and they came for the appointment. I will say the interior detail was an awesome job and the inside of my car looks great. However, they didn't bring a water tank and my pipes were frozen so they said they would schedule another visit to come back to do the exterior detail. I never heard from anyone, so reached out weeks later to schedule the exterior detail. No one showed up for this appointment, and when I reached out days later, no one responded. I emailed again asking for someone to come out to finish the detail or for a partial refund, and still no response. Terrible service and I hate to leave a negative review for a small business but I want my money back.
Please Call before purchasing Groupon to ensure we service your area (973-592-6298) mileage fee if its over a 45 minute drive, we also do charge extra for excessive pet hair.
We Mobile Detail
Complete shampoo of upholstery and carpet
Complete scrub down of interior
Clean Rims/Tire shine
Promotional value expires 180 days after purchase. Amount paid never expires.Appointment required, contact by phone at (973) 530-7543. Limit 3 per person(s), may buy 1 additional as gift(s). May be repurchased every 30 days. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
About New Shine Detailing
We offer competitive prices and send our best on every job so your vehicle can be looking as new as the day you bought it. We have a wide variety of services to work with the owner for all and any custom request. We have a passion for detailing and that is seen in the work we provide. Every job is special to us because we believe a vehicle isn't just a piece of metal but an extension of the owner.