I made an appointment when I would be home to remove the screens if necessary. They called and asked if they could come at noon and I said yes but would not be home til 3:00. They said no problem they can probably do it without me. Apparently they could not get the screens off because every window is dirty under the screens. Have not been back to fix the problem, nor do I want them back.
Scheduling and customer service were lacking. Appointment was rescheduled three times before they actually showed up. I had to chase them down and ask why they never came, and book another appointment. The second appointment they cancelled the day of, which was now two days off work wasted for me. By the third appointment I was given a quote to clean all of the windows, including the extra charge to remove solar screens. I asked to pay at the time services were rendered, they said no, pay it before we come or we’re cancelling the appointment.
Service was great. The window washer was professional and efficient. The end product was fabulous.
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About This Deal
Service area: within 25 miles of zip code 78660
Height restrictions: valid for 1 story home
Promotional value expires 120 days after purchase. Amount paid never expires.Valid only within 25 miles of zip code 78660. Appointment required. Valid for 1 story home. Additional stories available at added fee. Extra charge for cleaning of tracks, frames, and screens. Valid only for option purchased. All goods or services must be used by the same person. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.Learn about Strike-Through Pricing and Savings
About Sparkle Windows USA
Whether it's a residential window cleaning or a commercial project, the professionals at Sparkle Windows USA are there to lend a hand. They quickly and thoroughly remove dirt and grime from all interior and exterior window surfaces. The technicians also offer other specialized services ranging from gutter cleaning and power washing to construction and repair of custom solar screens.