Fernando was a really nice man who came to clean my exterior windows. Unfortunately, not all my windows looked like they were cleaned. The second story windows of the back of the house were not cleaned. He left before I thought to inspect the windows. If he wasn’t able to reach or cleaned certain windows for a particular reason, I would have been satisfied with an explanation. All he cared about was me marking redeemed on my Groupon so he will get paid. And then he left.
Our crew arrived on time and completed the window cleaning professionally with little or no help.
All windows except the two which are three story windows were cleaned which is understandable as their ad said two story home.
The company was respectful of our time and our property.
Promotional value expires 120 days after purchase. Amount paid never expires.Valid only within 40 miles of zip code 95758. Additional fees apply for 2 story homes ($50). Valid only within select service areas. Customers should call before making the purchase to check availability. Limit 4 per person. May be repurchased every 365 days. Valid only for option purchased. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.Learn about Strike-Through Pricing and Savings
About Dirty Window
While pacing in the light of a pristine glass foyer, a team member from Dirty Window speaks proudly about a recently serviced home. "Mary and her husband," he explains, "they were elderly, and not in the best position to clean their windows. We removed all the dirt, the water spots, and after we finished, Mary calls me and says, 'I can see!'" That's not to say that Mary had been living with false blindness, but as she elatedly explained to an employee, she'd never seen her windows so clean.
This type of phone call is what owners Fernando Moreno and his wife, Sandra Gomez, wanted from their business from the beginning: to have strong personal relationships with clients—relationships built on thorough and fair service. The couple earned their business stripes as daycare owners, but decided to start Dirty Window in order to provide even more working opportunities for others––relatives included.
A family owned and operated business, one day the team of relatives sat down and sorted out the details of the company's vision. They decided to offer gutter cleaning, pressure washing, and window cleaning. They decided that they would use eco-friendly products. The family also decided that the prices should be based on square footage rather than number of windows––because it's more fair. "It's not as easy these days to trust someone to do a service. We want the customers to see that we can be trusted."