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Highlights
Your vacation starts from your arrival at the Cancun airport on board our units that comply with all safety and hygiene protocols for your health, during the journey to your destination relax on board with scented facial wipes and your bottle of cold water, connect to the internet and browse while listening to a playlist of lounge music in the background.
About This Deal
Return Details
- Name of the hotel
- Name of the hotel
- Name of the hotel
- Name of the hotel
- Name of the hotel
- Name of the hotel
Duration
30 minutes - 1 hour and 30 minutes
Additional Information
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Specialized infant seats are available
- Suitable for all physical fitness levels
- ONE WAY ONE WAY TICKET
- At Cancun Airport they will wait for you with your name written on a tablet
- Baby seats request them at the Special Requests box (only 2 per reservation)
- Facial Towels
Exclusions
- Does not include ferry ticket or taxi service for services to Holbox
Redemption Instructions
Transportation instructions and contact information once you arrive at the Cancun Airport
When arriving at Cancun International Airport please follow these directions to find the driver:
We suggest you print and bring these instructions with you,
• Once you land in Cancun you must clear immigration and customs first. After immigration proceed to pick up your luggage and after clearing customs continue to the main exit of the airport terminal.
• To exit you will go through a panoramic glass door.
• Directly after passing the glass doors you will see a number of guides, tour and transportation company representatives standing with signs with the different company’s names and the name of their passengers
• One of our representatives who will meet and greet you holding a sign with your name printed on an iPad.
Meeting point at the airport:
• If your flight Lands at the Terminal Number-2 please look for the Welcome Bar
• If your flight Lands at the Terminal Number-3 please look for the MargaritaVille Bar
• If your flight Lands at the Terminal Number-4 please look for the Flataform C
• If your flight Lands at the Domestic Terminal please look for the Coconut Bar
Our drivers and company representatives are uniformed with Apple Green shirt and black pants with the STP- Caribe / Go Cancun Airport Shuttle logo on their shirt. Every one of our representatives and drivers has an Authorized Airport Identification Card as well.
If it takes you more one and half hour to leave the terminal after landing because your airline lost your luggage or for any other reason, if you do not see our driver when you exit the airport, please contact us at the following numbers: Local STP Cell Phone Number: (044) 998 227 2000 24 hours Phone: 01-800-640-7505 (dial from any Mexico public phone) If you are using a US cell phone dial 011 521 998 227 2000 or 011 52 998 883-9830 OFFICE NUMBERS, USA PHONE NUMBER (713) 510-0459 (10 AM-7PM CST)
Traveler Pickup Information
CONTACT INFORMATION ONCE YOU ARRIVE AT CANCUN AIRPORT
When you arrive at Cancun International Airport, please follow these directions to find the driver who will transport you to your destination:
“We recommend downloading the WhatsApp app during your stay in the Mexican Caribbean to facilitate communication and improve your experience.”
Please show your confirmation voucher to the representative of the company and the driver on arrival on your phone.
• Once you land at Cancun Airport, you will receive an SMS or Whatsapp text message from the company’s airport presenter and you will first need to go through immigration and customs.
We will be monitoring your flight and arrival terminal until you leave... After going through immigration, picking up your luggage and clearing customs, you will see timeshare vendors and transportation along the aisle. They will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM (do not talk to them and continue walking). Look for our team after leaving through the sliding front door; we will be waiting for you in the area where all other transportation companies are located.
• The company representative will receive you holding a tablet with your name written on it and you will be dressed in a long sleeve green shirt.
Go directly to the exit doors. If a representative of other agencies or hotels tries to stop you—there are a lot of scammers—please don’t stop and help us by going directly to our representative (we’ll be there waiting for you, so don’t believe people who say our team left or will reimburse you).
Our airport representatives wear uniforms with apple green shirts and black pants. All our representatives and drivers also have an authorized airport identification.
If it takes more than an hour to leave the terminal after your landing due to your airline, lost luggage or other reason, and if you do not see our driver when you leave the airport, please contact us.
We are committed to providing a smooth, punctual and comfortable transportation service. Please note the following policies:
Additional charges will not apply if your party members arrive on different flights, provided we are notified in advance.
If we are not informed in advance and there are last minute changes, extended waiting times or additional travel within the airport, an additional charge will apply due to the extra logistics involved.
If you need a baby chair, please request it in advance when booking (2 chairs per booking only). Unfortunately, we do not have baby chairs at short notice or at the last minute.
This ticket is valid for a one-way trip. If you want a round trip service you must book another ticket head to your Viator portal (TripAdvisor) and search for “products departing from Hotels to Cancun Airport”.
Voucher Info
Mobile or paper ticket accepted
The tour identified in this promotion is made available through Viator. LivingSocial is not affiliated with or sponsored by the STP Caribe in connection with this deal. Please contact LivingSocial customer service for all inquiries related to this offer. Inquiries placed to Viator will be directed back to LivingSocial.
This offer is not eligible for promo codes.
Fine Print
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Offer is not eligible for our promo codes or other discounts. Learn about Strike-Through Pricing and SavingsGroupon Customer Reviews
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