Departure & Return Point: Meet at Basecamp located at the top of the lawn at Descanso Beach Club.

The tour begins just a 15–20 minute walk outside the City of Avalon. Please plan travel to arrive at least 20 minutes prior to your scheduled tour time. Restrooms are available at Descanso Beach prior to check-in. Taxi service is available via Catalina Transportation Services at 310-510-0025.

• Height & Weight: Participants must be at least 55" tall and weigh between 80 lbs and 240 lbs (fully clothed). All participants will be weighed and measured during check-in. Tandem riding is not permitted.
• Age Requirements: Children must be at least 7 years old to participate. Children aged 7–9 must be accompanied by a participating adult guardian (18+). Participants aged 10 and older meeting all height and weight limits may ride without a guardian.

• Footwear: Securable, closed-toe shoes are required (athletic shoes recommended; limited shoe rental available on site).
• Clothing: Long shorts or pants are suggested. Skirts, belly shirts, and swimsuits are not permitted. Long hair must be tied back and dangling earrings removed.
• Gear & Lockers: Only gear provided by Zipline staff may be used. Lockers are provided during check-in for personal belongings.

• Physical Fitness: Requires a moderate physical fitness level, short hikes, and climbing stairs.
• Restrictions: Not recommended for pregnant travelers or individuals with spinal, back, neck, or cardiovascular issues.
• Liability Waiver: All participants must sign a risk acknowledgment and release waiver at check-in (parent/guardian must sign for minors under 18).

• Rescheduling & Final Sales: All sales are final with a strict 48-hour rescheduling policy. Late arrivals, no-shows, and those failing requirements at check-in are not eligible for refunds or rescheduling.
• Weather Policy: Tours run in cold or light rain. Management may cancel tours for severe weather (heavy wind/rain or thunderstorms), in which case full refunds or rescheduling will be provided.