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1 ratings1 reviews
Rating of 2 out of 5 stars
June 5, 2022
The cleaning rep failed to inform me that part of my gutter needed repair. Shortly after cleaning the part fell to the ground causing further damage when it could have been resolved upon cleaning. Lack of customer service.
Arrived right on time, staff was very professional, polite, and efficient. Excellent communication from scheduling, updates, and arrival. They quickly cleaned all gutters and left my yard in excellent condition. They also did a wonderful job with the windows (inside and out). Payment was all electronic and Covid precautions were followed. Thank you Charles, Anthony, and Carlos! Will be using again
Was asked to pay extra since my house is "bigger". Agreed to it with the condition that the work will focus not only on cleaning the gutters but the downspouts (full of leaves). The team showed up nicely on time and I talked again to one of the team members about focusing on the downspouts (if they don't get cleaned up, water has nowhere to go). One of the team members said he understands, and they'll take care of it.
When I checked in later, they were gone. Not just that none of the downspouts was cleaned, but even the gutter cleaning was so-so (instead of using a blower, they were using a rake that obviously gets only the bulk of the leaves).
I called the number and talked to the supervisor. He was understanding but said that there is nothing he can do. He said sending the team back is not cost effective for him and all he can do is refund me $75 (out of $180!).
After all the hassle and time wasted, I'm back to square one with $105 lost. Would still need to hire someone else - which definitely will cost more than $75.
Great communication to make, confirm, and remind about the appointment. Everything happened exactly like it was supposed to, with the happy exception of the team showing up a bit early! I did a power wash and added on a window cleaning. They did an amazing job and would come back to them next time.
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About This Deal
$150 CREDIT TOWARDS window cleaning
This product is not intended for whole count service
Screens removal or cleaning or both, $5/each
Offer valid for WHOLE HOUSE window cleaning
Select windows priced at regular rate
Booking confirmation deposit due to confirm appointment
Promotional value expires 180 days after purchase. Amount paid never expires.Appointment required. Limit 2 per person, may buy 2 additional as gift(s). May be repurchased every 30 days. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.Learn about Strike-Through Pricing and Savings
About We Clean Windows
Our focus is on providing local and community-based, repeat/referral driven, and professional services. We strive to meet your expectation with fair market pricing that meets the quality of work delivered. The importance of window cleaning, including other general sanitizing efforts, has never been more critical.
Keeping your gutter system and downspouts free of debris is by far the most cost-effective way to ensure they function as intended. Clogged systems will absolutely lead to hidden water damage, causing an increased presence of mold spores.
Pressure washing and flat surface cleaning help to maintain the vibrant look of your home or business and extend to the life of your warranties.
Windows, doors, and screens cleaning simply speaks and pays for itself by eliminating dirt, grime, dust/residue, bugs, and insect debris from window sills.