The representative came in November, 2021, inspected my chimney, and said that it did not need to be cleaned. The company offered to reschedule for months later, after the Groupon expired, at no additional cost to me, just so they could actually do the cleaning. The second representative came on March 31. He arrived within the appointment window and called me 20-30 minutes before arriving, as I had asked. He was polite and professional. charged for 2 additional feet of cleaning (per the conditions on the Groupon), but the additional cost was reasonable. He said I should schedule another cleaning in 2-3 years.
Michael, our technician, was great and communicative! He called and arrived on time, he walked us through what he would be doing and cleaning, and also explained our bill to us really well and was flexible with what we needed done to our house. From booking the appointment to actual service, the whole thing was easy and simple.
I Paid for two coupons to use with this company. They upheld the first transaction and cleaned my ventilation. I also paid the additional amount per square foot with no problem.
The issue I has was when I wanted to use my second coupon, they told me that I would not need to use it because my chimney did not need to be cleaned because it was in pristine condition. I was told that they would initiate the refund and that I should see it in 7-10 business days. I have been waiting for 2 months and have not seen this refund.
Earned when a user has gotten 2 or more helpful votes
About This Deal
Air-duct inspection: technicians remove dust, debris, lint, dirt, and hazardous materials from air ducts using a powerful vacuum pressure to maintain proper and safe airflow as well as reduce the risk of fire
Air duct cleaning package includes:
All supply vents serviced
Full-home, 3-point HVAC inspection
One return vent
One main duct
Dryer vent cleaning package includes:
Dryer unit and dryer vent inspection
Pest guard cleaning
Airflow effective test
Dryer line cleaning for 6 feet
Chimney cleaning package includes:
Cresol buildup inspection
Chimney sweep for up to 10 feet
No partial cleaning to prevent fire hazard
Other services may be required
Service radius: within 50 miles of zip code 20003
What gets cleaned out? creosote, a black residue caused by wood oils that accumulates inside chimneys
When to do it: Chimneys, fireplaces, and vents should be inspected at least once a year.
Risks of unmaintained chimneys: costly repairs, house fires, and unwanted critters
Promotional value expires 120 days after purchase. Amount paid never expires.Valid only within 50 miles of zip code 20003. Appointment required. Limit 3 per person. May be repurchased every 365 days. Limit 1 per household. Valid only for option purchased. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.Learn about Strike-Through Pricing and Savings
About Whole System Cleaning
Groupon Customer Reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.