Extraordinary Event Policy*

We work with venues and merchants to ensure that every event takes place as planned. When unavoidable circumstances that are beyond the control of LivingSocial and partners require the details of the event to be changed, LivingSocial’s customer support team will notify all purchasers of the event tickets or vouchers with all the details we have.

Cancelled Event. If an event is cancelled and not rescheduled, we will automatically refund the amount paid to the purchaser.

Rescheduled Event. If an event is rescheduled, we will refund the amount paid upon request by the purchaser.

Replacement of Performers. Opening acts, individual performers and particular bands participating in a music festival are subject to change or cancellation at any time without notice.

Replacement G-Passes and Ticket Vouchers . If your G-Pass or ticket voucher is lost or damaged, just print it again from your account. If you have any questions or concerns, feel free to contact us at (877) 788-7858 or contact us here.

*This policy only applies to purchases made directly on livingsocial.com. If you are redirected from the LivingSocial “BUY” button to a third party’s site, please contact the seller directly for any issues regarding your purchase or the event.

See LivingSocial’s full Terms of Use here.