We were a party of two and we were scheduled to join a larger party - it was pretty apparent the group preferred to have been private. Just a few little mishaps - no hot hand parififin wax that was advertised, ran out of hot water so my whole hair experience was in cold water and many people were ackwardly sitting everywhere when they could have had all stations rotating. The employees were doing the best they could but the party was too large for the facility

I really enjoyed the employees, but there was not enough of them to complete all of the services offered in a quality timely manner. It didn't feel like a true spa experience.