Double dipping on the Brazilian wax is never okay... Sanitation is the key to keep having your customers coming back...

My experience went well. Her wax was nearly painless. I ended up adding a deep cleaning facial. Winnie did so good. Have an appointment set up for next month for another facial and massage. My pores are so clean.

Very unpleasant experience with Winnie at this spa. I had a Groupon voucher for a Brazilian, and in the middle of my waxing she informed me that if I want the bottom be waxed also (which is already part of a Brazilian, as Brazilian removes ALL hair in the between-the-legs region), I should pay $10 extra?? When I mentioned that Brazilian already includes the bottom and that I've never been asked to pay extra for it, she said nothing, but proceeded very unwillingly and passively, with me lying on my back (??) as she proceeded on my bottom. She basically just reached further instead of raising my legs or turning me sideways. Spent 30 secs on it and was "done". How can you effectively remove hairs like this. It was clear she was rushing the appointment and more focused on getting over with it. She also REFUSED to pluck my hairs, when every other estetician always did it. That's the standard, you don't leave a person with a bunch of little hairs. My hair was not THAT short to not be able to pluck it with tweezers. She just simply didn't feel like being bothered with it. Then, when I was about to leave, she reminded me of the tip in a VERY demanding tone. What establishment does that?? Tipping shouldn't be deemed necessary unless the client themselves feels like it. I always tip, because I'm never asked to. It should be voluntary. She tried guilting me into tipping her, referring how "she makes like $10 with the Groupon discounts" - okay did someone force you to set your prices? It felt like she was 100%  expecting the tip, and then when I said that I don't think I want to tip when demanded to, she became very aggressive and was shouting something as I was leaving (I couldn't exactly understand what). Also, compared to other places, this waxing actually hurts. Even now an hour later it still hurts my skin and I am sure I'll get a bunch of ingrowns now. She constantly tried pushing her other services, money is clearly on her mind way more than providing her clients with a good experience. I understand the attractiveness of the prices, but it's simply not worth the terrible experience, pain, a bunch of leftover hairs and the treatment of you as if you're a walking dollar. Seems like my comment is the only genuine one here

I had a great Brazilian here! The esthetician was very kind, attentive to detail, and experienced. I felt very comfortable and I can definitely say that was the least amount of pain I’ve ever felt during a wax. I would definitely recommend and come back!

Best wax I have ever received. Professional, not as painful as other places I’ve been to. Very Clean and kind customer service.