Love it! The vacuum came to us clean and easy to assemble. There were a couple scratches (just cosmetic, it is refurbished after all) but that is hardly a problem. I tested it out on our carpets, rugs, and hardwood floors and it works great—and it’s shedding season for our dog! Love all of the attachments that come with it.
Have only had it a couple days, but it's working great so far! I actually look forward to vacuuming because I love this vacuum so much. I think the design of it is genius. I love the lift-away feature, to be able to easily use the hose for high places or tight spots or to use the brush head under furniture. It converts very easily and there is on-board storage for 3 of the tools. The suction seems to be very good. I was surprised by how much dust was in the dust cup after vacuuming only one room. And I like that it's bagless, so I can see how much stuff is coming out of my carpet. It's pretty quiet as well, much quieter than my Kirby vacuum that this one is replacing. Most of the parts and connections are plastic, so I just hope that they hold up to wear-and-tear.