Just received it and so far love it. Couldn't believe the amount if cat hair it pulled out of my carpets that had only been swept with another sweeper a few days before. Love the handy attachments and versatility of making it into a smaller vac to sweep steps. Looks absolutely brand new.
So far so good... the features on this Shark are great and it cleans the carpet even better than our last Rotator Lift Away which still works. We borrowed our old one to our daughter and figured we’d let her keep it and get a newer model. The refurb looks like a brand new one and well worth it to save some $$$$$.