All reviews are from people who have redeemed deals with this merchant.
5 ratings3 reviews
December 21, 2021
Made a 3:30 appt. The merchant asked if I could come at 3:40 as that would be better for them. I agreed. I arrived right at 3:40 and The place was closed when I arrived. Called the business number - was told the masseuse would return in 5min. Ended up waiting outside for 14min before someone arrived. Had somewhere to be at 5pm which I ended up arriving to late. Massage was OK.
When I arrived and showed coupon they did not know what the coupon was for. Said they do not have Liv Social coupons. I was confused and they did not understand English. Someone came out from the back and looked at it and said take the coupon.
Then when done to leave and they looked again and said it was for a different massage and I owed $20! I was pretty mad at this point but paid and tipped. Would NEVER go back!!!
Promotional value expires 120 days after purchase. Amount paid never expires.Appointment required. Limit 12 per person. Merchant's standard cancellation policy applies (any fees not to exceed voucher price). May be repurchased every 365 days.Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
About Grotto Spa
At Grotto Spa, visitors experience moments of relaxation in themed massage rooms lit with soothing, dim lights. What's more, they can choose from a wide array of bodywork options, from foot reflexology to Thai massage. For example, the body massage combines hot stone techniques with deep-tissue kneads and acupressure points to reduce stress and relax the mind. Reflexology, on the other hand, focuses on pressing particular points on the body which, according to traditional Chinese medicine, are related to particular organs, and by pressing them, the therapist can promote the improvement of health and wellbeing.