From the merchant: Small hair and nail salon.
About A Chat with Shear Elements Ltd
What services does your business offer and what makes your business stand out from the competition?
Hair and nail services. Dedication to making sure the customer has a great experience.
What was the inspiration to start or run this business?
After working in the cosmetology industry for 27 years, I've seen a lacking in actual customer service. Most salons are in a rush and have forgotten the quality portion of this field. Our motto is "If you don't look good, We don't look good."
What do you love most about your job?
Having a diverse clientele, but mostly, helping people feel good about themselves.
What is the best reaction you've ever gotten from a customer?
Tears and hugs of happiness because I listened, and created the look they desired.