My husband and I are in search of a monthly house cleaning service. Unfortunately, Symone’s cleaning company missed the mark. Pro: Symone and her staff seem like really nice people. Con: We scheduled and expected a 2-hour cleaning to start at 9am. We receive a text and call with two different time ranges (9-10am and 9-9:45am). Symone arrived around 10:15 and started cleaning around 10:30am. The second cleaner did not arrive until 11:00am. I wished our appointment could have just been rescheduled to 11am, which would have allowed us to sleep in for a Saturday. My other issue is the actual cleaning. Debri was still left around the floor, toilet, and sink, and our shower tile and floor didn’t looked touched.