VIP did an amazing job of detailing my car. It looks and smells great. For that, they would normally get a 5-star review. I docked them 2 stars because several hours after I dropped my car off, they called to tell me it would cost an extra $100 due to "a lot of sand and hair" in the car. My car had a full set of seat covers on it until I dropped it off. There wasn't much hair at all in it. as for sand. there was ordinary use sand on the floor of the driver's side floor. No one sits in the back and I rarely have passengers. I felt this was a bait and switch tactic and was in a bad position having already dropped the car off. It is unfortunate that they do business this way because they are obviously good at detailing cars, but next time I will go somewhere else with more integrity.
Update from previous review - I was contacted and and was offered to have a free carwash and for them to clean what was missed - they care very much about their customers' and want to be sure everyone has 5 * experiences, this is very valuable and not often seen in today's world! Thank you V.I.P., I'll be back again!!
WOW, 5 Star amazing doesn’t even do it justice! Freddie went above and beyond, I honestly never thought the syltains he got out would ever come out. This is my 3rd detail on my used car that has been abused, including spilling a large macchiato all over my drivers floor that had a sour smell! Freddie knew exactly what it was going to take, I’m ecstatic the way it turned out, THANK YOU FREDDIE!
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About This Deal
Tire shine inside and out
For best results and to preserve your vehicle’s paint condition, get vehicles detailed 2–3 times a year, including in spring in cold climates to remove salt buildup from winter.
Vehicles will be dropped off for service, assessed and an email or call will be placed with a pick up ETA or time. (The vehicles are being serviced on-site)
*Cloth seats take 24 hours to dry.
Appointments can be booked through Google.
Promotional value expires 90 days after purchase. Amount paid never expires.Appointment required. Pet hair or severe vehicle neglect will incur additional fees. For additional specialty services, please contact (866) 557-7664 for more info.
In order to redeem an expired voucher there will be an additional $25 fee. Merchant's standard cancellation policy applies (any fees not to exceed Groupon price). Limit 4 per person. May be repurchased every 365 days. Limit 1 per visit. Valid only for option purchased. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.