Vacuum arrived with all parts and pieces EXCEPT FOR IT IS MISSING THE HEPA FILTER.
This model not very strong suction, smaller motor, smaller dust cup. I understood this when buying it, so not disappointed. Not great seals between hose parts, typical for air to be sucked in, lowers the already weak motor suction.
Please send me the MISSING HEPA FILTER.
Top heavy. Very self propelled. Pets- hair gets caught up in between rollers. I have 3 cats- I have hip problems, the self propel is strong and it being middle heavy is tough to maneuver. This is Not a vacuum for people with disabilities of the like. It will take lot of getting used to. Suction GREAT! Vacuum really does extremely well for hair, dirt etc. other than having to clean out my unusual amount of hair caught up in rollers.Gets the cat litter without spitting back! Dust cup does empty very easily! Good news- reusable/washable filters. Wish it came with backup 'filters' so could use machine while waiting for foam to dry. Attachments holder only holds 2 on the vac. Love the long cord. Built in hose/handle easy to detach and use. Maybe get easier to stretch and use with time? Vac does fall over when using hose/handle if your not holding onto handle (that is on the dust cup) to stabilize machine -but to be fair- most do anyway. Love the attachments! Especially the air driven attachment. I have used it for under furniture and cat towers where vac can't go. All in all, does really well, wouldn't pay more than I did though. Packaged really well! Looked new!
Dust, dirt, grime, and gunk can threaten any house, but for any of Shark’s cleaning products, all that mess is mere chum. Its upright and cordless vacuums easily and efficiently draw dirt from carpets, upholstery, and drapes, and steam cleaners eschew chemicals in favor of using the sanitizing effects of superheated water on hard floors. Shark also offers carpet cleaners, as well as irons and steamers to dewrinkle clothing without using Botox.