I had a problem with an hour long massage in the chair. The therapist was GREAT! My neck didn't like the position in the chair for that long. Oh, well. The Dr. was very good but his bedside manner leaves much to be desired. The staff was lovely. I know this Dr. can help me - just need to figure out how to afford it since it is not cheap.
Wish I had found them earlier.
Very friendly, down to earth
Very nice staff!
When I arrived for my appointment I was told the doctor didn't come in but I could proceed with the massage & come back another day for the chiro exam. I didn't go back because if the office couldn't keep their appointment or at least call me so I have the option to reschedule before trekking to the Eastside only to be told I couldn't receive part of my service, then why would I trust them to keep another appointment. Most doctors offices extend the courtesy of a phone call if they can't see you for your appointment. This office did not even bother.
Does not have a message therapist .. It was only part of the promo
The massage included with the X-ray and exam, which is largely why I went, was not particularly good, and was in a small, cramped, and extremely hot room. It was a halfhearted massage that left me more uncomfortable than when I came. As a chiropractor, Dr. Smatt is excellent at adjusting my back, but a large part of what he and his staff try to do is upsell--get clients to come in more and more frequently. If he weren't such a good chiropractor, I would be really, really unhappy with the place.
I only had a massage (that I walked out on) the masseuse seemed to be trained only superficially, there is no privacy in their massage room where you sit up on a "massage" chair with 4 other people. That sitiuation could not be therapeutic or relaxing. Judging from that I feel the chiropractor is not going to be up to my standard. I have to be very careful who adjusts my body. it was safer for me not to go through with the deal.
I expected a massage in a private room with clothes off. Instead i shared a room with 2 other people & I was in a kneeling position with clothes on. This was NOT a massage
Get a massaging tables instead of chair! It's impossible to relax on that chair for an hour!
